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BBB's Consumer Complaints for Vanity Cosmetic Surgery, Inc.

As of January 27th 2016 BBB staff reviewed Vanity Cosmetic Surgery, Inc report and came to the conclusion that the pattern of complaints still exist. BBB will continue to monitor and update company report as needed.

On March 21, 2015, BBB reviewed the advertising of Vanity Cosmetic Surgery, Inc located on . BBB noted that the business was making the following claims:1) "We offer the widest variety of Cosmetic and Reconstructive Surgeries in the State including..."
2) "Welcome to the largest Cosmetic Surgery center South Florida."
3) "Vanity Miami, Hialeah, Plantation is a plastic surgery center that offers the widest range of aesthetic and reconstructive surgeries throughout the state, including..."
4) "We can satisfactorily say that we are the number one center in the United States that perform implants with TUBA technique."
5) "Vanity Cosmetic Surgery is the best plastic surgery center in all United States.". BBB had requested that the company either substantiate the claims & provide BBB supporting documentation to verify their accuracy, or modify their advertising statements to reflect more accurate statements in an effort to promote truth in advertising. BBB's Code of Advertising asks that when a company uses statements regarding the quality of their products and services offered in comparison to competitors, the advertiser should be able to substantiate all claims made.As of April 21, 2015 the business has not responded to BBB.For more information on BBBs Code of Advertising, .

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On March 21, 2015, BBB reviewed the advertising of Vanity Cosmetic Surgery, Inc located on . BBB noted that the business was making the following claims:

Several consumers have indicated that they have been promised refunds and are told it will take 6-8 weeks for the refunds to be processed. In some cases, consumers indicate that at the end of this period they are told by employees of Vanity Cosmetic Surgery, Inc. that the company's refund policy has changed and the customer must request a refund directly through their credit card company. At this point consumers are typically unable to obtain a refund because most credit card companies require that disputes be filed within 60 days of the charge date.